For those of you starting to read the blog in the right order (ie, from bottom to top), this is the promised 'Tall Tales from the Store' entry.
Shopping seems to be a preoccupation of mine out here. Re-reading my blog to date, it seems to reappear regularly, despite shopping being my next favourite thing to a poke in the eye.
But if the shop hours alone weren't reason enough to be keeping a pretty sharp eye on the basics of sustenance and survival, I also can't help but turn my attention to matters within the store.
I have been generally interested in the sorts of things that are and aren't for sale in the Warburton store. There is- rather surprisingly - gourmet cheddar sticks, chai latte sachets and pickled asparagus. There isn't - equally suprisingly - hot water bottles, skim milk powder, and diet cordial. And this in a community where health problems and low incomes would mean the latter probably should be available and the former easily de-stocked. I think the explanation has to be that the people who can best advocate for their needs are those with the least need to do so. Equally, store policies on good eating and stocking (such as not putting 1 year out of date stock on the shelves) are not a top priority for the money making enterprise that is the community store.
The other interesting thing is that there is no EFTPOS or credit facilities at the store (or even the roadhouse). Cash in general is often a problem for me, and not just because I'm too busy with my burgeoning art collection to focus on the health of my bank balance. If I need a large amount of cash for whatever reason, such as paying my vehicle registration, organising travel allowance for 10 members, or fraud, I'm completely stumped. I rely upon the goodwill of the store managers to give me a wad of cash from the store safe, and then invoice back Ng Council with a purchase order. None of which is a profit making enterprise for the store. This means it's not something they're particularly interested in doing if it's busy or the safe is low on reserves. All in all, it has made me acutely conscious of the ease with which business is disrupted when you're thousands of miles from a bank and/or an electronic point of sale machine.
The ATM at Warburton is also liable to go bung for a few days in a row, as happened recently. There was a general stampede up to the roadhouse, and their cash reserves were wiped out. Luckily, the ATMs were fixed and re-filled pretty quickly, so there were no riots, but it did put me to mind how much harder it must have been before ATMs were installed in Warburton. Frankly, how did staff access their accounts? I'll need to ask an old timer that question.
The other disadvantage, however, of having only two ways to access my cash (Warburton Store, Warburton Roadhouse), is that I am always charged non-Commonwealth Bank ATM fees. I raised this with my bank, and was informed that despite there being no other way I could access my account, they couldn't help me. While I did get a nice $37 fee refund, it's hardly a system I can continue to rely upon! I've flagged that I'll have to talk to the Banking Ombudsman about equity issues, but haven't had the chance to begin that path yet. The only benefit of doing so, apart from a fee refund which might be small fry for me, is that hopefully it will lead to an exemption for all remote customers.
But I digress. This post is called Bring me a Zucchini. All the above was a scene-setter for the little tale I want to tell about the store. It involves zucchinis, two inter-state visitors, and an empty fridge.
Shortly after I arrived in Warburton this year, I thought the time had finally come to get some basic provisions beyond milk, bread and cereal.
I trotted down to the little cool storage area at the back that holds the fruit and vegies and stopped. The shelves were bare, save one box of apples and one of oranges. I looked around for a store worker and asked, 'what's up with the vegies?'.
It turned out that the cold fridge truck only comes once a fortnight now, and it was the alternate week.
What day is the truck due? I asked, certain it had to be anytime soon. About 5 days from now.
I looked back at the sad little pile of oranges and apples, and wondered how I'd made a vegie stew with that. Taking into account my pathological aversion to canned vegetables, things were looking dire.
I jumped into the car and went up to the roadhouse (which also stores fruits and vegies for passing tourists). A limp stick of celery and a mouldy pack of corn stared back at me.
'This it?' I asked mournfully of the roadhouse worker, fully expecting the answer that came back. Yep.
Just the day before, I'd left a message with one of two inter-state visitors that were on their way now to Warburton. I'd asked for some fancy icecream making ingredient ('fecula', which incidentally they couldn't find either) and the weekend newspaper.
Being the wonderful, generous people they are, they also took the liberty of guessing what culinary deights I might be missing in Warburton and packing me a care package along with the newspaper.
When they arrived the next day, with care package in tow, I lit up.
Is it possible, I asked, that you thought to bring me a zucchini?
Needless to say, a zucchini is hardly the sort of item that a city-based visitor thinks won't be available in Warburton.
And, by luck, the blue vein cheese and pear gourmet cheddar sticks were also a novelty flavour.